General Terms of Service

Your access to and use of the SociosGroup website, along with any purchases made through it, signifies your acceptance of these comprehensive terms and conditions. This document details the stipulations governing our service provision, encompassing aspects such as product delivery, financial transactions, and merchandise returns.

Order Fulfillment and Payment Procedures

We facilitate transactions using leading credit and debit cards, as well as various digital payment solutions, all processed via encrypted and trustworthy payment systems. To guarantee efficient order processing, kindly verify the correctness of all billing and delivery particulars.

All product prices are quoted in United States Dollars (USD) and may be revised without prior notification. We maintain the prerogative to rectify any inaccuracies in pricing at our discretion.

Dispatch and Shipment

Typically, orders are prepared for dispatch within one to two business days. A flat rate of $5.99 applies for standard shipping across the United States; faster delivery alternatives are offered at an extra charge. Anticipated delivery durations depend on the destination, with standard service generally ranging from three to seven business days. We collaborate with prominent shipping carriers to ensure prompt and reliable delivery.

Product Returns and Reimbursements

Should your purchase not meet your expectations, you have the option to return the merchandise within 30 days from the date of receipt to qualify for a complete refund, provided specific criteria are met. Returned goods must be in their original, unused condition and packaging. Unless the item received is faulty or incorrect, the customer will bear the expense of return shipping.

Data Privacy Statement

We place paramount importance on safeguarding your personal privacy. SociosGroup is dedicated to securing your personal information in accordance with relevant statutes, including but not limited to the California Consumer Privacy Act (CCPA). This declaration outlines our practices concerning the collection, utilization, and protection of your data.

Acquisition and Application of Data

We gather personally identifiable information, including but not limited to names, contact particulars, and payment credentials, exclusively for the purpose of processing your orders and enhancing the quality of our offerings. Under no circumstances do we engage in the sale of personal data to external entities.

Information Security Measures

All your data is maintained within secure environments, with access strictly confined to approved personnel. We deploy robust safeguards designed to prevent unauthorized access, alteration, or dissemination of your personal information.

Use of Cookies

Our digital platform employs cookies to optimize your browsing experience and to evaluate website visitation patterns. You retain the ability to manage your cookie preferences directly via your web browser settings. For comprehensive details, please consult our dedicated cookie policy available at cookie-statement.php

Individual Data Rights and Governance

Pursuant to the California Consumer Privacy Act (CCPA), individuals are entitled to request the erasure or rectification of their personal information. To invoke these rights, please submit a comprehensive request to our contact channels.

Retention Period for Personal Information

We retain personal data only for the duration essential to deliver our services, adhere to statutory requirements, and settle any disagreements. Information that is no longer needed will be permanently and securely eradicated from our systems.

Protective Security Protocols

We deploy advanced security protocols, such as Secure Sockets Layer (SSL) encryption, to shield your data during both transit and storage. Our systems undergo routine security assessments to ensure the ongoing integrity and high standards of our protective frameworks.

Limitation of Liability

SociosGroup disclaims responsibility for any indirect, incidental, or subsequent damages that may result from your engagement with our website or merchandise. While we endeavor to provide precise product descriptions, we cannot guarantee the absolute absence of errors in such descriptions or any other site content.

Policy Revisions and Modifications

These terms and our privacy policy may be revised periodically to incorporate alterations in our operational procedures or to comply with evolving legal mandates. All modifications will become effective immediately upon their publication. We advise you to frequently review this agreement to stay informed of any updates.

Reach Out to Us

For any inquiries or concerns pertaining to this agreement, please feel free to get in touch with our dedicated customer support team. We are readily available to provide assistance.

Date of Effect: 09/24/2025